My company profile

Can I register my company if it is not based in Germany?

Why is my profile not online even though I have created it?

How do I get login details for “Wer liefert was”?

What do I do if I have forgotten my password?

What do I have to do if I want to change my password?

What should I do if I see the message “You must first confirm your account before you can continue” when I try to log in?

Why can’t I create a new password?

Can I edit or update my company entry myself?

What do I have to consider as far as the categories are concerned?

What do I do if my login details are not accepted?

Why can I not see any price details on “Wer liefert was”?

What do I do if I have problems registering with “Wer liefert was”?

What do I do if a fault occurs during registration?

What do I do if I can’t find a category that is appropriate for my company on registration?

How do I delete or edit categories?

How do I add new categories?

What do I have to consider as far as the categories are concerned?

How do I edit my company descriptions for my company profile?

How do I edit the contacts for my company profile?

How do I edit the locations (branches and representatives abroad) for my company profile?

How do I change the additional information such as number of employees, delivery area, year of establishment and associations in my company profile?

How can I alter the descriptions of what I offer in my company profile?

How can I set up certificates, catalogues and videos in my company profile?

How can I update the company name in my company profile?

How do I edit the address or PO box for my company profile?

How do I edit the telephone number or email address for my company profile or add new ones?

How do I update the details in my company profile?

How long does it take for my changes to appear online?

What technical specifications must I observe when creating my “Wer liefert was” company profile?

“Europe”: how can I edit/update the company profile on the partner sites?

“Europe”: how can I find out if the company profile has been published on the partner websites?

“Europe”: how are the profile texts translated?

“Europe”: what are the criteria for selecting your keywords on our partner websites?

“Europe”: how is my company profile presented on the foreign partner sites?

How are products added to the company profile?

Can I create products myself?

Where do I find the product manager?

Are my products visible immediately?

Can I change/adjust/update products? Can I delete products again?

Do I have to specify prices?

Is it possible to specify order quantities (e.g. available in multiples of 25 units)?

What do I do if I offer services rather than products?

Is it possible to see a preview version (and still adapt or change our data) before the information becomes visible to all potential customers online?

Where can I view my performance report (statistics)?

What should I do if I can’t open the PDF with the performance report?

“Wer liefert was” has changed my text. Are they allowed to do that?

How do I delete my company profile?

How do I activate JavaScript in my browser?